The monthly referral quota is determined by how many businesses are in your group.

Example: If you have 10 businesses in your group, your referral quota each month is 2 word of mouth referrals.

Example: If you have 30 businesses in your group, your referral quota each month is 5 word of mouth referrals.

Word of mouth referrals are easy because everyone in your group provides a service we all need and use everyday.

Take the time to get to know your group members. The more you know the businesses in your group the easier it will be for you to give them referrals and vise-versa. We don’t force connection, but we certainly encourage it.

If you fail to hit your referral quota for the month it will count as a strike. Like baseball, three strikes within 12 months and you’re out meaning your account is suspended and placed under review. Every 12 months, your account can be reinstated.

Each group is category protected which means there are no two businesses alike. You and your business are unique so no one else in your group provides the same service(s).

We are upfront about the onboarding process and know it is not likely for referrals are not likely going to start pouring into your business as soon you sign up. The same is true for in person business networking groups. 

It takes a little bit of time to get acclimated and connected with your group. We feel it is in your best interest to commit to a minimum of three months upfront but hope you will stay around longer to maximize Herald’s impact on your business.

Herald is not an open platform. Every business must be accepted after completing our verification process. We look at a variety of factors including proper business licenses, necessary insurances, business reviews from all the major platforms (FB, Google, Yelp, BBB), and more. The final step is a real interview with the business owner to set expectations and community guidelines onboard the new business.

Each word of mouth referral is tracked and every customer has the ability to report a bad experience with the business. One too many bad reports, may lead to a suspended or terminated account.

Yes you can! Custom groups need a minimum of 10 businesses. Herald will verify each business and then help your group track referrals and ensure everyone is equally contributing. 

As more businesses in your area join Herald, they will be verified and added to your group. The more businesses you have, the more referrals generated each month (up to 35 businesses per group)!

With an online platform, it can be hard to know and therefore refer more than 35 businesses. Having a group size limit helps provide the best experience to all members while still generating upwards of 175 word of mouth referrals each month!

The short answer is yes, tech but we answer this question with caution. Herald is a commitment and trying to prioritize two groups can get tricky. One of the following options might be a better idea for you.

1. With a minimum of 10 business, Herald can host you and your current group. This gives you all the benefits of Herald plus Herald can help your group grow by adding new businesses to your group (max 35 businesses). Each business in your group can also take advantage of Herald’s public profile feature to boost their visibility online.

2. Not to be harsh, but another option could be leaving your current group all together. Herald is all about saving you time and growing your business. If your group doesn’t do this for you, it might be time to reinvest your time into something that will!